Shipping policy
Shipping Policy:
At GlowLab 5:16, each order is prepared with care. Please review our shipping details below.
Processing Time:
Orders are typically processed within 2–3 business days after purchase. During product launches or high-volume periods, processing may take slightly longer.
Shipping Method & Timing:
We currently ship within the United States.
Once your order ships, delivery typically takes 3–7 business days, depending on your location and carrier.
Shipping Rates:
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking:
Once your order ships, you will receive a confirmation email with tracking information.
Address Accuracy:
Please ensure your shipping address is entered correctly at checkout. GlowLab 5:16 is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages:
If your package appears delayed or lost, please contact the carrier first using your tracking number. If you need additional support, reach out to us at info@glowlab516.com.
Questions:
For shipping questions, contact us at info@glowlab516.com.